Kinugawa Turbo Adjustable Big or Normal Head Internal Wastegate Actuator Rods
Kinugawa Turbo Adjustable Big or Normal Head Internal Wastegate Actuator Rods
Regular price
$69.90USD
Regular price
$69.90USD
Sale price
$69.90USD
Unit price
per
Tax included.
Shipping calculated at checkout.
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Application
- For Kinugawa Adjustable Turbo Internal Watergate Big or Normal Head Actuator
Kit Included
1 x rod or Full Set (5 rods)
Situation
- Brand New
Provider
- Kinugawa Turbo Systems
Certification and Quality
Certification and Quality
The anti-counterfeit tags that come with the Kinugawa turbochargers and cartridges balance reports. Customers can check genuine status, product information, instruction of installation, troubleshooting via our cloud system.
Where to download the APP?
How to use the APP?
1.Touch: Anti-Counterfeit filaments, randomly allocated on the Anti-Counterfeit Tag, are solid and 3-dimensional. Consumers can touch, feel and look at the Tag to verify its authenticity.
2. Scan: Use the Wetrusty APP to scan the Anti-Counterfeit Tag and QR Code. Should scanning fails, customers can switch to manual mode, enter the Tag ID numbers to obtain the authenticated image provided by Wetrusty service.
3. Compare: Compare your scanned image/photo with the authenticated image provided by Wetrusty. Pay close attention to the allocations of the Anti-Counterfeit filaments: their positions, shapes and quantities. To facilitate comparison, customers can tap the screen to enlarge and drag images, or switch compare mode—“side by side” or “overlay” mode.
4. Product information inquiry: Inquiry roduct information, traceability, logistics information, related websites and activities, company profile and websites, etc.
Precisely balancing our turbochargers is a key critical factor for longevity and performance. Good balance also improves acoustics. Subsequent great care is taken with all Kinugawa turbochargers in this regard. Firstly parts are balanced at slow speeds up to 2800 RPM in multiple planes using our single-parts machine. These parts assembled to cartridges (C.H.R.A) are dynamically balanced yet again, but this time at up to 100,000 RPM in multiple planes using our in-house VSR machine to acquire the ultimate equilibrium to a standard far higher than OEM. We supplied a balance test result document.
Warranty
Warranty
1.WARRANTY POLICIES
If any products are proven to Kinugawa Turbo Systems’ satisfaction to have been defective at the time of sale, We will make an appropriate adjustment in the original sales price of such product or at Kinugawa Turbo Systems’ election, replace the defective product. Kinugawa Turbo Systems shall provide information for limited warranty extended to the consumer of
commodities. Said warranty applies only to “completed” and “unaltered” turbochargers only (spare parts exculded) sold by Kinugawa Turbo Systems; any alterations made to the completed products by any party other than Kinugawa Turbo Systems shall negate such warranty. Warranty shall cover 100% parts and labor for one (1) year from the date of purchase. All other products sold by Kinugawa Turbo Systems shall be covered by an “exchange” of the same product within seven (7) days from the date of purchase and provided that the product to be exchanged has not been used in any manner.
1.1. For none- Kinugawa Turbo Systems branded and completed turbo units, warranties expressed or implied are represented by the manufacture of the product and not Kinugawa Turbo Systems.
1.2. Kinugawa Turbo Systems warrants to the purchaser of its products that will during the warranty period and subject to the limitations and exclusions comply with all applicable specifications and be free from defects in materials and artistry. Kinugawa Turbo Systems’ liability is limited to the repair or replacement, at our option, of any warrantable product returned prepaid with complete service history, if found by Kinugawa Turbo Systems to be defective in material or artistry. All replacement units shall be rebuilt units similar in quality to the unit replaced.
1.3. Kinugawa Turbo Systems’ warranty shall not apply to any unit that has been improperly stored or installed, subject to misapplication, improper operating conditions, accidents or neglect, or has been poorly repaired or altered or otherwise mistreated in the field. Unauthorized disassembly will void all warranty consideration. TURBOCHARGER WARRANTY SHALL NOT APPLY TO ANY TURBOCHARGER THAT
SHOWS EVIDENCE OF (1) Hot shut down. (2) Insufficient lubrication. (3) Oil Contamination/ Foreign object in lubricating oil. (4) Any damage to either the compressor wheel or the turbine wheel caused by a foreign object. (5) Over-boosting (over Kinugawa turbocharger standard pressure of 1.2 bar or 17psi).
1.4. Kinugawa Turbo Systems shall not be liable to purchaser under any circumstances for any special, incidental or consequential damages, including without limitation, damage to or loss of property other than for turbocharger products; costs incurred in installation, repair or replacement; lost profits, revenue or
opportunity; loss of use; damages resulting from or related to downtime of turbocharger products; the cost of replacement transportation, power or compression; the cost of substitute products; or claims of Distributor's customers for such damages, howsoever caused, and whether based on warranty, contract and/or tort(including negligence, strict liability or otherwise).
1.5. The obligations in connection with the design, manufacture, sale, delivery, and/or use of Kinugawa Turbo Systems’ turbochargers and related parts and/or services shall in no circumstance exceed in aggregate a sum equal to the amount paid to Kinugawa Turbo Systems for turbocharger products subject to customer's warranty claims.
2.TURBOCHARGERS FOR RACING OR COMPETITION USE
2.1 Turbochargers used for any form of racing or competition and/or set to run higher than standard boost pressure are supplied in good faith and on the understanding that no guarantee is given in respect of performance or reliability of the product, either by the manufacturers or Kinugawa Turbo Systems.
2.2 Kinugawa Turbo Systems cannot be held responsible for personal injury or damage caused to the engine or vehicle by a failed turbocharger.
3. OTHER WARRANTY CONDITIONS
3.1 The turbocharger must be fitted to an engine that is in good working order so that the operation of the turbocharger is not prejudiced.
3.2 The engine oil, oil filter, and air filter must be changed at the point of turbocharger fitment, using only components and materials approved by the vehicle manufacturers. In the case of petrol engine turbochargers, Kinugawa Turbo Systems only recommends fully synthetic oil with an SAE rating of 10W-40 or higher and which exceeds the following specifications: SH/CD or CCMC G5/PD2 unless otherwise stated by the vehicle manufacturer. For further information
and advice, please contact our Technical Sales Team.
3.3 The purchasers/installers shall satisfy themselves that all reasonable steps have been taken to ensure that any original cause of turbocharger failure has been eliminated and that the turbocharger is correct for the application,
and is fitted entirely in line with the engine manufacturer’s recommendations.
3.4 Warranty may be denied in the event of either the turbocharger or the engine being modified to increase power output if this modification is prejudicial to the performance of the turbocharger.
3.5 Under no circumstances should a vehicle be used if a turbocharger problem is suspected, as this could cause further damage to the turbocharger and/or engine.
4. LIMITATION AND EXCLUSION OF LIABILITIES
4.1 Kinugawa Turbo Systems Performance Kits are professional aftermarket products only designed for certain racing vehicles driven on particular racing tracks and shall only be used on racing vehicles that will never be driven on public roads or highways. Kinugawa Turbo Systems Performance Kits are not legal for the use in vehicles on public roads or other road to which public road law applies. Any vehicle modifications using Kinugawa Turbo Systems Performance Kits are AT YOUR OWN RESPONSIBILITY and AT YOUR OWN RISK. Only use Kinugawa Turbo Systems Performance Kits in compliance with all applicable laws, regulations and ordinances (including but not limited to emission, noise, operating license, performance, safety and type-approval aspects). A vehicle modification using Kinugawa Turbo Systems Performance Kits may particularly affect or void a vehicle’s warranty, operating license or type-approval. Moreover, only use Kinugawa Turbo Systems Performance Kits in compliance with all applicable racing and racing track provisions. It is YOUR OWN RESPONSIBILITY AND RISK to ensure that your Kinugawa Turbo Systems Performance Kit fits your vehicle and area of application. YOU MUST ENSURE LAWFUL AND SAFE OPERATIONS AT ANY TIME. You should particularly consult the owner’s manual and service manual of your vehicle. You should also contact your vehicle’s manufacturer to determine what effects modifications may have on important aspects such as safety, warranty, performance, etc. Only install and use Kinugawa Turbo Systems Performance Kits if you have fully read and understood this important safety information and if you fully agree with the terms and conditions set forth therein.
5. RETURNS AND REFUND
5.1 Kinugawa Turbo Systems will employ its best efforts to fill customer’s orders promptly on acceptance but reserves the right to allot available inventories among its warehouses and factories at its discretion.
5.2 Except for Kinugawa Turbo Systems’ products that are defective at the time of sale or in one (1) year, Kinugawa Turbo Systems shall not be obligated to accept any of Kinugawa Turbo Systems’ products returned.
5.3 Unless specs are explicitly stated on the order list, Kinugawa Turbo Systems would only issue an exchange if an incorrect item is shipped.
5.4 All return items must be in brand new condition, which means the item is never installed and kept in the original package and a 20% restocking fee will be charged according to DHL Duties & Taxes Paid (DTP Service) we adopt for customers and customers must be responsible for the return shipping fee. But a free return label will be offered to the United States customers.
5.5 A Return Merchandise Authorization (RMA) Number must be received from Kinugawa Turbo Systems before an item is returned. To receive a return authorization, please contact Kinugawa Turbo Systems Sales Representative via phone or email for the RMA Application Form and an approved RMA Number. The RMA Number must be prominently displayed on the outside of the package containing the returned merchandise. Also, defective merchandise must be returned freight prepaid.
5.6 Any unauthorized returns or returns not having the RMA Number will be rejected at Kinugawa Turbo Systems Return Department and sent back to the sender at the sender’s sole cost.
5.7 When shipping detective items back to Kinugawa Turbo Systems, please use the following address:
KAMAK DYNAMICS CO., LTD.
Attn: Returns
Address: No.135-67, Caoxi Rd., Caotun Township, Nantou County 54260, Taiwan (R.O.C.)
TEL: +886 (49) 2315-117
5.8 The carrier is responsible for all items damaged in transit. Please contact Kinugawa Turbo Systems Sales Representative for damage claim information and keep all of the original packing materials. The distributor will be asked to hold the damaged product for ten business days for the damage inspection and responsibility verification. Please do not return the package to Kinugawa Turbo Systems if the Distributor is unable to file a claim with the carrier by saving packing material and allowing the carrier to inspect the damaged goods, Kinugawa Turbo Systems will not be able to assist with any issue of damage in transit.
5.9 Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
5.10 Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by email support@kinugawaturbosystems.com
6. PAYMENT AND SHIPPING POLICIES
6.1 We will ship your order out in 3~5 working days after getting your payment and complete shipping address, including the Phone number. Only parts of KINUGAWA brand sold on this official website https://store.kinugawaturbosystems.com
will adopt DHL Duties & Taxes Paid (DTP Service)
This service allows duties, taxes, or other regulatory fees to be charged to the Shipper or a nominated third party, rather than the Receiver at the destination, and make exporting your shipment even faster. Charges apply whenever the shipper requests that duties, taxes, or other regulatory fees be paid outside of the destination country but the P.O. and Russia address will not be accepted. The P.O. and Russia address will be shipped by EMS and duties, taxes, or other regulatory fees are buyers' responsibilities.
There's a DHL Express’s On-Demand Delivery (ODD) as an optional – an online portal created to make receiving shipments more flexible while not compromising on the safety and security. ODD offers 6 alternate delivery options to suit your preference. But KINUGAWA is not responsible for any issues of un-received.
6.2 All packages are double checked and well packed by our warehouse staff to make sure they are safe on the delivery. Combined Shipping is available for most items and we always try our best to save freight for our customers. If you have any questions or requests about international shipping, import tax, and declared value, please contact us by email: support@kinugawaturbosystems.com
6.3 PayPal payments must be sent to paypal@kinugawaturbosytstems.com; No order will be shipped out if PayPal payment is still pending.
6.4 Local Bank Wire (T/T): Bank wire is also accepted. The default bank A/C is Bank of America (BOA) and currency is USD. We also offer EUR, JYP, AUD, CAD and GBP local bank accounts If you want to make payment by T/T, please email us for wire details. Email: support@kinugawaturbosystems.com
If any products are proven to Kinugawa Turbo Systems’ satisfaction to have been defective at the time of sale, We will make an appropriate adjustment in the original sales price of such product or at Kinugawa Turbo Systems’ election, replace the defective product. Kinugawa Turbo Systems shall provide information for limited warranty extended to the consumer of
commodities. Said warranty applies only to “completed” and “unaltered” turbochargers only (spare parts exculded) sold by Kinugawa Turbo Systems; any alterations made to the completed products by any party other than Kinugawa Turbo Systems shall negate such warranty. Warranty shall cover 100% parts and labor for one (1) year from the date of purchase. All other products sold by Kinugawa Turbo Systems shall be covered by an “exchange” of the same product within seven (7) days from the date of purchase and provided that the product to be exchanged has not been used in any manner.
1.1. For none- Kinugawa Turbo Systems branded and completed turbo units, warranties expressed or implied are represented by the manufacture of the product and not Kinugawa Turbo Systems.
1.2. Kinugawa Turbo Systems warrants to the purchaser of its products that will during the warranty period and subject to the limitations and exclusions comply with all applicable specifications and be free from defects in materials and artistry. Kinugawa Turbo Systems’ liability is limited to the repair or replacement, at our option, of any warrantable product returned prepaid with complete service history, if found by Kinugawa Turbo Systems to be defective in material or artistry. All replacement units shall be rebuilt units similar in quality to the unit replaced.
1.3. Kinugawa Turbo Systems’ warranty shall not apply to any unit that has been improperly stored or installed, subject to misapplication, improper operating conditions, accidents or neglect, or has been poorly repaired or altered or otherwise mistreated in the field. Unauthorized disassembly will void all warranty consideration. TURBOCHARGER WARRANTY SHALL NOT APPLY TO ANY TURBOCHARGER THAT
SHOWS EVIDENCE OF (1) Hot shut down. (2) Insufficient lubrication. (3) Oil Contamination/ Foreign object in lubricating oil. (4) Any damage to either the compressor wheel or the turbine wheel caused by a foreign object. (5) Over-boosting (over Kinugawa turbocharger standard pressure of 1.2 bar or 17psi).
1.4. Kinugawa Turbo Systems shall not be liable to purchaser under any circumstances for any special, incidental or consequential damages, including without limitation, damage to or loss of property other than for turbocharger products; costs incurred in installation, repair or replacement; lost profits, revenue or
opportunity; loss of use; damages resulting from or related to downtime of turbocharger products; the cost of replacement transportation, power or compression; the cost of substitute products; or claims of Distributor's customers for such damages, howsoever caused, and whether based on warranty, contract and/or tort(including negligence, strict liability or otherwise).
1.5. The obligations in connection with the design, manufacture, sale, delivery, and/or use of Kinugawa Turbo Systems’ turbochargers and related parts and/or services shall in no circumstance exceed in aggregate a sum equal to the amount paid to Kinugawa Turbo Systems for turbocharger products subject to customer's warranty claims.
2.TURBOCHARGERS FOR RACING OR COMPETITION USE
2.1 Turbochargers used for any form of racing or competition and/or set to run higher than standard boost pressure are supplied in good faith and on the understanding that no guarantee is given in respect of performance or reliability of the product, either by the manufacturers or Kinugawa Turbo Systems.
2.2 Kinugawa Turbo Systems cannot be held responsible for personal injury or damage caused to the engine or vehicle by a failed turbocharger.
3. OTHER WARRANTY CONDITIONS
3.1 The turbocharger must be fitted to an engine that is in good working order so that the operation of the turbocharger is not prejudiced.
3.2 The engine oil, oil filter, and air filter must be changed at the point of turbocharger fitment, using only components and materials approved by the vehicle manufacturers. In the case of petrol engine turbochargers, Kinugawa Turbo Systems only recommends fully synthetic oil with an SAE rating of 10W-40 or higher and which exceeds the following specifications: SH/CD or CCMC G5/PD2 unless otherwise stated by the vehicle manufacturer. For further information
and advice, please contact our Technical Sales Team.
3.3 The purchasers/installers shall satisfy themselves that all reasonable steps have been taken to ensure that any original cause of turbocharger failure has been eliminated and that the turbocharger is correct for the application,
and is fitted entirely in line with the engine manufacturer’s recommendations.
3.4 Warranty may be denied in the event of either the turbocharger or the engine being modified to increase power output if this modification is prejudicial to the performance of the turbocharger.
3.5 Under no circumstances should a vehicle be used if a turbocharger problem is suspected, as this could cause further damage to the turbocharger and/or engine.
4. LIMITATION AND EXCLUSION OF LIABILITIES
4.1 Kinugawa Turbo Systems Performance Kits are professional aftermarket products only designed for certain racing vehicles driven on particular racing tracks and shall only be used on racing vehicles that will never be driven on public roads or highways. Kinugawa Turbo Systems Performance Kits are not legal for the use in vehicles on public roads or other road to which public road law applies. Any vehicle modifications using Kinugawa Turbo Systems Performance Kits are AT YOUR OWN RESPONSIBILITY and AT YOUR OWN RISK. Only use Kinugawa Turbo Systems Performance Kits in compliance with all applicable laws, regulations and ordinances (including but not limited to emission, noise, operating license, performance, safety and type-approval aspects). A vehicle modification using Kinugawa Turbo Systems Performance Kits may particularly affect or void a vehicle’s warranty, operating license or type-approval. Moreover, only use Kinugawa Turbo Systems Performance Kits in compliance with all applicable racing and racing track provisions. It is YOUR OWN RESPONSIBILITY AND RISK to ensure that your Kinugawa Turbo Systems Performance Kit fits your vehicle and area of application. YOU MUST ENSURE LAWFUL AND SAFE OPERATIONS AT ANY TIME. You should particularly consult the owner’s manual and service manual of your vehicle. You should also contact your vehicle’s manufacturer to determine what effects modifications may have on important aspects such as safety, warranty, performance, etc. Only install and use Kinugawa Turbo Systems Performance Kits if you have fully read and understood this important safety information and if you fully agree with the terms and conditions set forth therein.
5. RETURNS AND REFUND
5.1 Kinugawa Turbo Systems will employ its best efforts to fill customer’s orders promptly on acceptance but reserves the right to allot available inventories among its warehouses and factories at its discretion.
5.2 Except for Kinugawa Turbo Systems’ products that are defective at the time of sale or in one (1) year, Kinugawa Turbo Systems shall not be obligated to accept any of Kinugawa Turbo Systems’ products returned.
5.3 Unless specs are explicitly stated on the order list, Kinugawa Turbo Systems would only issue an exchange if an incorrect item is shipped.
5.4 All return items must be in brand new condition, which means the item is never installed and kept in the original package and a 20% restocking fee will be charged according to DHL Duties & Taxes Paid (DTP Service) we adopt for customers and customers must be responsible for the return shipping fee. But a free return label will be offered to the United States customers.
5.5 A Return Merchandise Authorization (RMA) Number must be received from Kinugawa Turbo Systems before an item is returned. To receive a return authorization, please contact Kinugawa Turbo Systems Sales Representative via phone or email for the RMA Application Form and an approved RMA Number. The RMA Number must be prominently displayed on the outside of the package containing the returned merchandise. Also, defective merchandise must be returned freight prepaid.
5.6 Any unauthorized returns or returns not having the RMA Number will be rejected at Kinugawa Turbo Systems Return Department and sent back to the sender at the sender’s sole cost.
5.7 When shipping detective items back to Kinugawa Turbo Systems, please use the following address:
KAMAK DYNAMICS CO., LTD.
Attn: Returns
Address: No.135-67, Caoxi Rd., Caotun Township, Nantou County 54260, Taiwan (R.O.C.)
TEL: +886 (49) 2315-117
5.8 The carrier is responsible for all items damaged in transit. Please contact Kinugawa Turbo Systems Sales Representative for damage claim information and keep all of the original packing materials. The distributor will be asked to hold the damaged product for ten business days for the damage inspection and responsibility verification. Please do not return the package to Kinugawa Turbo Systems if the Distributor is unable to file a claim with the carrier by saving packing material and allowing the carrier to inspect the damaged goods, Kinugawa Turbo Systems will not be able to assist with any issue of damage in transit.
5.9 Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
5.10 Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by email support@kinugawaturbosystems.com
6. PAYMENT AND SHIPPING POLICIES
6.1 We will ship your order out in 3~5 working days after getting your payment and complete shipping address, including the Phone number. Only parts of KINUGAWA brand sold on this official website https://store.kinugawaturbosystems.com
will adopt DHL Duties & Taxes Paid (DTP Service)
This service allows duties, taxes, or other regulatory fees to be charged to the Shipper or a nominated third party, rather than the Receiver at the destination, and make exporting your shipment even faster. Charges apply whenever the shipper requests that duties, taxes, or other regulatory fees be paid outside of the destination country but the P.O. and Russia address will not be accepted. The P.O. and Russia address will be shipped by EMS and duties, taxes, or other regulatory fees are buyers' responsibilities.
There's a DHL Express’s On-Demand Delivery (ODD) as an optional – an online portal created to make receiving shipments more flexible while not compromising on the safety and security. ODD offers 6 alternate delivery options to suit your preference. But KINUGAWA is not responsible for any issues of un-received.
6.2 All packages are double checked and well packed by our warehouse staff to make sure they are safe on the delivery. Combined Shipping is available for most items and we always try our best to save freight for our customers. If you have any questions or requests about international shipping, import tax, and declared value, please contact us by email: support@kinugawaturbosystems.com
6.3 PayPal payments must be sent to paypal@kinugawaturbosytstems.com; No order will be shipped out if PayPal payment is still pending.
6.4 Local Bank Wire (T/T): Bank wire is also accepted. The default bank A/C is Bank of America (BOA) and currency is USD. We also offer EUR, JYP, AUD, CAD and GBP local bank accounts If you want to make payment by T/T, please email us for wire details. Email: support@kinugawaturbosystems.com
Payments and Shipping Policies
Payments and Shipping Policies
PAYMENT AND SHIPPING POLICIES
1. We will ship your order out in 3~5 working days after getting your payment and complete shipping address, including the Phone number. Only parts of KINUGAWA brand sold on this official website will be applied DHL Duties & Taxes Paid (DTP Service) for all orders. This service allows duties, taxes, or other regulatory fees to be charged to the Shipper (Kinugawa Turbo Systems), rather than the Receiver (wholesale accounts except) at the destination, and make exporting your shipment even faster. Charges apply whenever the shipper requests that duties, taxes, or other regulatory fees be paid outside of the destination country, but the P.O. and Russia address will not be accepted. (EMS will ship the P.O. and Russia address, and duties, taxes, or other regulatory fees are the buyers' responsibilities). We offer free shipping for order that has a total amount above USD 399 and the shipping address within Zone 1~7 (please check the 5. DHL Zone Table).
2. All packages are double checked and well packed by our warehouse staff to make sure they are safe on the delivery. Combined Shipping is available for most items and we always try our best to save freight for our customers. If you have any questions or requests about international shipping, import tax, and declared value, please contact us by email: support@kinugawaturbosystems.com
3. PayPal payments must be sent to paypal@kinugawaturbosytstems.com; No order will be shipped out if PayPal payment is still pending.
4. Local Bank Wire (T/T): Bank wire is also accepted. The default bank A/C is Bank of America (BOA) and currency is USD. We also offer EUR, JYP, AUD, CAD and GBP local bank accounts If you want to make payment by T/T, please email us for wire details. Email: support@kinugawaturbosystems.com
5. DHL Zone Table:
1. We will ship your order out in 3~5 working days after getting your payment and complete shipping address, including the Phone number. Only parts of KINUGAWA brand sold on this official website will be applied DHL Duties & Taxes Paid (DTP Service) for all orders. This service allows duties, taxes, or other regulatory fees to be charged to the Shipper (Kinugawa Turbo Systems), rather than the Receiver (wholesale accounts except) at the destination, and make exporting your shipment even faster. Charges apply whenever the shipper requests that duties, taxes, or other regulatory fees be paid outside of the destination country, but the P.O. and Russia address will not be accepted. (EMS will ship the P.O. and Russia address, and duties, taxes, or other regulatory fees are the buyers' responsibilities). We offer free shipping for order that has a total amount above USD 399 and the shipping address within Zone 1~7 (please check the 5. DHL Zone Table).
2. All packages are double checked and well packed by our warehouse staff to make sure they are safe on the delivery. Combined Shipping is available for most items and we always try our best to save freight for our customers. If you have any questions or requests about international shipping, import tax, and declared value, please contact us by email: support@kinugawaturbosystems.com
3. PayPal payments must be sent to paypal@kinugawaturbosytstems.com; No order will be shipped out if PayPal payment is still pending.
4. Local Bank Wire (T/T): Bank wire is also accepted. The default bank A/C is Bank of America (BOA) and currency is USD. We also offer EUR, JYP, AUD, CAD and GBP local bank accounts If you want to make payment by T/T, please email us for wire details. Email: support@kinugawaturbosystems.com
5. DHL Zone Table:
|
Afghanistan (AF) |
8 |
Dominican Rep. (DO) |
7 |
Liberia (LR) |
8 |
Samoa (WS) |
4 |
|
Albania (AL) |
7 |
East Timor (TL) |
4 |
Libya (LY) |
8 |
San Marino (SM) |
7 |
|
Algeria (DZ) |
8 |
Ecuador (EC) |
7 |
Liechtenstein (LI) |
6 |
Sao Tome And Principe (ST) |
8 |
|
American Samoa (AS) |
8 |
Egypt (EG) |
N |
Lithuania (LT) |
6 |
Saudi Arabia (SA) |
7 |
|
Andorra (AD) |
6 |
El Salvador (SV) |
7 |
Luxembourg (LU) |
6 |
Senegal (SN) |
8 |
|
Angola (AO) |
8 |
Eritrea (ER) |
8 |
Macau (MO) |
1 |
Serbia, Rep. Of (RS) |
7 |
|
Anguilla (AI) |
7 |
Estonia (EE) |
6 |
Madagascar (MG) |
8 |
Seychelles (SC) |
8 |
|
Antigua (AG) |
7 |
Ethiopia (ET) |
8 |
Malawi (MW) |
8 |
Sierra Leone (SL) |
8 |
|
Argentina (AR) |
7 |
Falkland Islands (FK) |
7 |
Malaysia (MY) |
3 |
Singapore (SG) |
2 |
|
Armenia (AM) |
7 |
Faroe Islands (FO) |
7 |
Maldives (MV) |
8 |
Slovakia (SK) |
6 |
|
Aruba (AW) |
7 |
Fiji (FJ) |
4 |
Mali (ML) |
8 |
Slovenia (SI) |
6 |
|
Australia (AU) |
4 |
Finland (FI) |
6 |
Malta (MT) |
6 |
Solomon Islands (SB) |
4 |
|
Austria (AT) |
8 |
France (FR) |
6 |
Mariana Islands (MP) |
8 |
Somalia (SO) |
8 |
|
Azerbaijan (AZ) |
7 |
French Guyana (GF) |
7 |
Marshall Islands (MH) |
4 |
Somaliland, Rep Of (XS) |
8 |
|
Bahamas (BS) |
7 |
Gabon (GA) |
8 |
Martinique (MQ) |
7 |
South Africa (ZA) |
8 |
|
Bahrain (BH) |
7 |
Gambia (GM) |
8 |
Mauritania (MR) |
8 |
South Sudan (SS) |
8 |
|
Bangladesh (BD) |
4 |
Georgia (GE) |
7 |
Mauritius (MU) |
8 |
Spain (ES) |
6 |
|
Barbados (BB) |
7 |
Germany (DE) |
8 |
Mayotte (YT) |
8 |
Sri Lanka (LK) |
4 |
|
Belarus (BY) |
7 |
Ghana (GH) |
8 |
Mexico (MX) |
7 |
St. Barthelemy (XY) |
7 |
|
Belgium (BE) |
6 |
Gibraltar (GI) |
6 |
Micronesia (FM) |
4 |
St. Eustatius (XE) |
7 |
|
Belize (BZ) |
7 |
Greece (GR) |
6 |
Moldova, Rep. Of (MD) |
7 |
St. Kitts (KN) |
7 |
|
Benin (BJ) |
8 |
Greenland (GL) |
6 |
Monaco (MC) |
6 |
St. Lucia (LC) |
7 |
|
Bermuda (BM) |
7 |
Grenada (GD) |
7 |
Mongolia (MN) |
8 |
St. Maarten (XM) |
7 |
|
Bhutan (BT) |
7 |
Guadeloupe (GP) |
7 |
Montenegro, Rep Of (ME) |
7 |
St. Vincent (VC) |
7 |
|
Bolivia (BO) |
7 |
Guam (GU) |
8 |
Montserrat (MS) |
7 |
Sudan (SD) |
8 |
|
Bonaire (XB) |
7 |
Guatemala (GT) |
7 |
Morocco (MA) |
8 |
Suriname (SR) |
7 |
|
Bosnia & Herzegovina(BA) |
7 |
Guernsey (GG) |
6 |
Mozambique (MZ) |
8 |
Swaziland (SZ) |
8 |
|
Botswana (BW) |
8 |
Guinea Rep. (GN) |
8 |
Myanmar (MM) |
3 |
Sweden (SE) |
6 |
|
Brazil (BR) |
7 |
Guinea-Bissau (GW) |
8 |
Namibia (NA) |
8 |
Switzerland (CH) |
6 |
|
Brunei (BN) |
3 |
Guinea-Equatorial (GQ) |
8 |
Nauru, Rep. Of (NR) |
4 |
Syria (SY) |
8 |
|
Bulgaria (BG) |
6 |
Guyana (British) (GY) |
7 |
Nepal (NP) |
7 |
Tahiti (PF) |
4 |
|
Burkina Faso (BF) |
8 |
Haiti (HT) |
7 |
Netherlands, The (NL) |
6 |
Tajikistan (TJ) |
7 |
|
Burundi (BI) |
8 |
Honduras (HN) |
7 |
Nevis (XN) |
7 |
Tanzania (TZ) |
8 |
|
Cambodia (KH) |
3 |
Hong Kong (HK) |
1 |
New Caledonia (NC) |
4 |
Thailand (TH) |
3 |
|
Cameroon (CM) |
8 |
Hungary (HU) |
6 |
New Zealand (NZ) |
4 |
Togo (TG) |
8 |
|
Canada (CA) |
5 |
Iceland (IS) |
8 |
Nicaragua (NI) |
7 |
Tonga (TO) |
4 |
|
Canary Islands, The (IC) |
8 |
India (IN) |
4 |
Niger (NE) |
8 |
Trinidad And Tobago (TT) |
7 |
|
Cape Verde (CV) |
8 |
Indonesia (ID) |
3 |
Nigeria (NG) |
8 |
Tunisia (TN) |
8 |
|
Cayman Islands (KY) |
7 |
Iran (IR) |
8 |
Niue (NU) |
4 |
Turkey (TR) |
7 |
|
Central African Rep(CF) |
8 |
Iraq (IQ) |
8 |
North Macedonia (MK) |
7 |
Turkmenistan (TM) |
7 |
|
Chad (TD) |
8 |
Ireland, Rep. Of (IE) |
6 |
Norway (NO) |
6 |
Turks & Caicos (TC) |
7 |
|
Chile (CL) |
7 |
Israel (IL) |
N |
Oman (OM) |
7 |
Tuvalu (TV) |
4 |
|
China (CN) *1 |
1 |
Italy (IT) |
6 |
Pakistan (PK) |
4 |
USA (US) |
5 |
|
China (CN) *2 |
2 |
Jamaica (JM) |
7 |
Palau (PW) |
4 |
Uganda (UG) |
8 |
|
Colombia (CO) |
7 |
Japan (JP) |
2 |
Panama (PA) |
7 |
Ukraine (UA) |
N |
|
Comoros (KM) |
8 |
Jersey (JE) |
6 |
Papua New Guinea (PG) |
4 |
United Arab Emirates (AE) |
7 |
|
Congo (CG) |
8 |
Jordan (JO) |
7 |
Paraguay (PY) |
7 |
United Kingdom (GB) |
6 |
|
Congo, DPR (CD) |
8 |
Kazakhstan (KZ) |
7 |
Peru (PE) |
7 |
Uruguay (UY) |
N |
|
Cook Islands (CK) |
4 |
Kenya (KE) |
8 |
Philippines, The (PH) |
3 |
Uzbekistan (UZ) |
7 |
|
Costa Rica (CR) |
8 |
Kiribati (KI) |
4 |
Poland (PL) |
6 |
Vanuatu (VU) |
4 |
|
Cote D Ivoire (CI) |
8 |
Korea, Rep. Of (KR) |
2 |
Portugal (PT) |
8 |
Vatican City (VA) |
6 |
|
Croatia (HR) |
6 |
Korea, D.P.R Of (KP) |
8 |
Puerto Rico (PR) |
7 |
Venezuela (VE) |
7 |
|
Cuba (CU) |
8 |
Kosovo (KV) |
7 |
Qatar (QA) |
7 |
Vietnam (VN) |
3 |
|
Curacao (XC) |
7 |
Kuwait (KW) |
7 |
Reunion, Island Of (RE) |
8 |
Virgin Islands-British (VG) |
7 |
|
Cyprus (CY) |
8 |
Kyrgyzstan (KG) |
7 |
Romania (RO) |
6 |
Virgin Islands-US (VI) |
8 |
|
Czech Rep., The (CZ) |
6 |
Laos (LA) |
3 |
Russian Federation (RU) |
N |
Yemen, Rep. Of (YE) |
8 |
|
Denmark (DK) |
6 |
Latvia (LV) |
6 |
Rwanda (RW) |
8 |
Zambia (ZM) |
8 |
|
Djibouti (DJ) |
8 |
Lebanon (LB) |
8 |
Saint Helena (SH) |
8 |
Zimbabwe (ZW) |
8 |
|
Dominica (DM) |
7 |
Lesotho (LS) |
8 |
|
|
|
|
Countries & Territories
China (CN) *1
Service Area
Shenzhen (SZX), Chaoshan & Huizhou (SWA), Zhujiang Delta Area (ZUH), Guangzhou (CAN), Dongguan (DGM)
China (CN) *2 Rest of China (CN)
Returns and Refund
Returns and Refund
RETURNS AND REFUND
1. Kinugawa Turbo Systems will employ its best efforts to fill customer’s orders promptly on acceptance but reserves the right to allot available inventories among its warehouses and factories at its discretion.
2. Except for Kinugawa Turbo Systems’ products that are defective at the time of sale or in one (1) year, Kinugawa Turbo Systems shall not be obligated to accept any of Kinugawa Turbo Systems’ products returned.
3. Unless specs are explicitly stated on the order list, Kinugawa Turbo Systems would only issue an exchange if an incorrect item is shipped.
4. All return items must be in brand new condition, which means the item is never installed and kept in the original package and a 20% restocking fee will be charged according to DHL Duties & Taxes Paid (DTP Service) we adopt for customers and customers must be responsible for the return shipping fee. But a free return label will be offered to the United States customers.
5. A Return Merchandise Authorization (RMA) Number must be received from Kinugawa Turbo Systems before an item is returned. To receive a return authorization, please contact Kinugawa Turbo Systems Sales Representative via phone or email for the RMA Application Form and an approved RMA Number. The RMA Number must be prominently displayed on the outside of the package containing the returned merchandise. Also, defective merchandise must be returned freight prepaid.
6. Any unauthorized returns or returns not having the RMA Number will be rejected at Kinugawa Turbo Systems Return Department and sent back to the sender at the sender’s sole cost.
7. When shipping detective items back to Kinugawa Turbo Systems, please use the following address:
KAMAK DYNAMICS CO., LTD.
Attn: Returns
Address: No.135-67, Caoxi Rd., Caotun Township, Nantou County 54260, Taiwan (R.O.C.)
TEL: +886 (49) 2315-117
8. The carrier is responsible for all items damaged in transit. Please contact Kinugawa Turbo Systems Sales Representative for damage claim information and keep all of the original packing materials. The distributor will be asked to hold the damaged product for ten business days for the damage inspection and responsibility verification. Please do not return the package to Kinugawa Turbo Systems if the Distributor is unable to file a claim with the carrier by saving packing material and allowing the carrier to inspect the damaged goods, Kinugawa Turbo Systems will not be able to assist with any issue of damage in transit.
9 Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
10. Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by email support@kinugawaturbosystems.com
1. Kinugawa Turbo Systems will employ its best efforts to fill customer’s orders promptly on acceptance but reserves the right to allot available inventories among its warehouses and factories at its discretion.
2. Except for Kinugawa Turbo Systems’ products that are defective at the time of sale or in one (1) year, Kinugawa Turbo Systems shall not be obligated to accept any of Kinugawa Turbo Systems’ products returned.
3. Unless specs are explicitly stated on the order list, Kinugawa Turbo Systems would only issue an exchange if an incorrect item is shipped.
4. All return items must be in brand new condition, which means the item is never installed and kept in the original package and a 20% restocking fee will be charged according to DHL Duties & Taxes Paid (DTP Service) we adopt for customers and customers must be responsible for the return shipping fee. But a free return label will be offered to the United States customers.
5. A Return Merchandise Authorization (RMA) Number must be received from Kinugawa Turbo Systems before an item is returned. To receive a return authorization, please contact Kinugawa Turbo Systems Sales Representative via phone or email for the RMA Application Form and an approved RMA Number. The RMA Number must be prominently displayed on the outside of the package containing the returned merchandise. Also, defective merchandise must be returned freight prepaid.
6. Any unauthorized returns or returns not having the RMA Number will be rejected at Kinugawa Turbo Systems Return Department and sent back to the sender at the sender’s sole cost.
7. When shipping detective items back to Kinugawa Turbo Systems, please use the following address:
KAMAK DYNAMICS CO., LTD.
Attn: Returns
Address: No.135-67, Caoxi Rd., Caotun Township, Nantou County 54260, Taiwan (R.O.C.)
TEL: +886 (49) 2315-117
8. The carrier is responsible for all items damaged in transit. Please contact Kinugawa Turbo Systems Sales Representative for damage claim information and keep all of the original packing materials. The distributor will be asked to hold the damaged product for ten business days for the damage inspection and responsibility verification. Please do not return the package to Kinugawa Turbo Systems if the Distributor is unable to file a claim with the carrier by saving packing material and allowing the carrier to inspect the damaged goods, Kinugawa Turbo Systems will not be able to assist with any issue of damage in transit.
9 Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
10. Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by email support@kinugawaturbosystems.com
