The total amount above $399, we offer free shipping and responsible for import duties.



Q&A

Why causes shaft play?

Posted by Service Kinugawa on

Shaft play is caused by the bearings in the center section of the turbo wearing out over time. When a bearing is worn, shaft play, a side to side wiggling motion of the shaft occurs. This in turn causes the shaft to scrape against the inside of the turbo and often produces a high-pitched whine or whizzing noise. This is a potentially serious condition that can lead to internal damage or complete failure of the turbine wheel or the turbo itself.Turbocharger shaft play is a term that applies to the actual shaft which runs between the intake and exhaust housings...

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What's STS (superior turbine strike) Advanced?

Posted by Service Kinugawa on

STS (Superior Turbine Strike) Advanced technology improves the response speed (time needed to build boost) 10-15% as well as being more durable due to the improved shaft dynamics control. The increased power comes from the enhanced design. It utilizes an inner and outer race with rollers or balls between the two races. The inner race is pressed onto the turbo shaft, and the outer race is pressed into the CHRA. The rollers or balls replace the oil’s “job” of controlling the turbo shaft’s orientation but do still need to be lubricated. 

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How to tell at a glance that it is a counterfeit?

Posted by Service Kinugawa on

The best way is the Kinugawa anti-counterfeit tag comes with the balance reports or user's manuals. But the anti-counterfeit tags must download the specific app to verify yours, it really takes time and privacy issue we realized.     kinugawa anti-counterfeit tag on the balance reports There are 3 summary easy ways you can take action. 1. The actuator type: Our head of actuator type is 6-bolts fixed not as yours such as turb*smart look.  2. The brand iron tag: The pins aligned centrally on the brand iron tag. 3. The MSRP: For example, Subaru WRX STi model, The ball bearing systems , The list...

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When will your customerized turbochargers be shipped?

Posted by Service Kinugawa on

We offer a customized your own turbocharger service so that not all complete turbochargers will be stocked ready to ship but all assembly parts will be available when you can drop down the part menus and not indicate "sold out". Please kindly wait for the labor of 3-5 working days and we will ship your order by DHL Express. It usually takes 3-7 days after shipment you can get the turbo. Generally speaking, you will get the customized turbochargers within 6-12 days after your payment is completed. If you have any questions just contact me by Facebook Messenger on our...

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How we pick your return items by TNT Express?

Posted by Service Kinugawa on

Notice: Not all return items we will offer a free return service by TNT except we agree with each other, please email (support@kinugawaturbosystems.com) or FB messenger to ask for an RMA number before we pick your items up. Here is the instruction for Return and Refund. We will be responsible for the return shipping fee and you will receive a TNT email when the return process activated, please confirm it.First, please well package the return items in one box.Second, after printing the attached documents we email you, the example just as following the retrun labels show:- page1: Shipping label: One label per...

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