Payment and Shipping Policies

PAYMENT AND SHIPPING POLICIES
1. We will ship your order out in 3~5 working days after getting your payment and complete shipping address, including the Phone number. Only parts of KINUGAWA brand sold on this official website will be applied DHL Duties & Taxes Paid (DTP Service) for all orders. This service allows duties, taxes, or other regulatory fees to be charged to the Shipper (wholesale accounts except), rather than the Receiver at the destination, and make exporting your shipment even faster. Charges apply whenever the shipper requests that duties, taxes, or other regulatory fees be paid outside of the destination country, but the P.O. and Russia address will not be accepted. (EMS will ship the P.O. and Russia address, and duties, taxes, or other regulatory fees are the buyers' responsibilities). Please do not use your agent to declare customs duties, otherwise we will not be responsible for related expenses. We offer free shipping for order that has a total amount above USD 399 and the shipping address within Zone 1~7 (please check the 5. DHL Zone Table).
2. All packages are double checked and well packed by our warehouse staff to make sure they are safe on the delivery. Combined Shipping is available for most items and we always try our best to save freight for our customers. If you have any questions or requests about international shipping, import tax, and declared value, please contact us by email: support@kinugawaturbosystems.com
3.  PayPal payments must be sent to paypal@kinugawaturbosytstems.com; No order will be shipped out if PayPal payment is still pending.
4. Local Bank Wire (T/T): Bank wire is also accepted. The default bank A/C is Bank of America (BOA) and currency is USD. We also offer EUR, JYP, AUD, CAD and GBP local bank accounts If you want to make payment by T/T, please email us for wire details. Email: support@kinugawaturbosystems.com

5. DHL Zone Table:
Afghanistan (AF) 8 Dominican Rep. (DO) 7 Liberia (LR) 8 Samoa (WS) 4
Albania (AL) 7 East Timor (TL) 4 Libya (LY) 8 San Marino (SM) 7
Algeria (DZ) 8 Ecuador (EC) 7 Liechtenstein (LI) 6 Sao Tome And Principe (ST) 8
American Samoa (AS) 8 Egypt (EG) N Lithuania (LT) 6 Saudi Arabia (SA) 7
Andorra (AD) 6 El Salvador (SV) 7 Luxembourg (LU) 6 Senegal (SN) 8
Angola (AO) 8 Eritrea (ER) 8 Macau (MO) 1 Serbia, Rep. Of (RS) 7
Anguilla (AI) 7 Estonia (EE) 6 Madagascar (MG) 8 Seychelles (SC) 8
Antigua (AG) 7 Ethiopia (ET) 8 Malawi (MW) 8 Sierra Leone (SL) 8
Argentina (AR) 7 Falkland Islands (FK) 7 Malaysia (MY) 3 Singapore (SG) 2
Armenia (AM) 7 Faroe Islands (FO) 7 Maldives (MV) 8 Slovakia (SK) 6
Aruba (AW) 7 Fiji (FJ) 4 Mali (ML) 8 Slovenia (SI) 6
Australia (AU) 4 Finland (FI) 6 Malta (MT) 6 Solomon Islands (SB) 4
Austria (AT) 8 France (FR) 8 Mariana Islands (MP) 8 Somalia (SO) 8
Azerbaijan (AZ) 7 French Guyana (GF) 7 Marshall Islands (MH) 4 Somaliland, Rep Of (XS) 8
Bahamas (BS) 7 Gabon (GA) 8 Martinique (MQ) 7 South Africa (ZA) 8
Bahrain (BH) 7 Gambia (GM) 8 Mauritania (MR) 8 South Sudan (SS) 8
Bangladesh (BD) 4 Georgia (GE) 7 Mauritius (MU) 8 Spain (ES) 8
Barbados (BB) 7 Germany (DE) 8 Mayotte (YT) 8 Sri Lanka (LK) 4
Belarus (BY) 7 Ghana (GH) 8 Mexico (MX) 7 St. Barthelemy (XY) 7
Belgium (BE) 6 Gibraltar (GI) 6 Micronesia (FM) 4 St. Eustatius (XE) 7
Belize (BZ) 7 Greece (GR) 8 Moldova, Rep. Of (MD) 7 St. Kitts (KN) 7
Benin (BJ) 8 Greenland (GL) 6 Monaco (MC) 6 St. Lucia (LC) 7
Bermuda (BM) 7 Grenada (GD) 7 Mongolia (MN) 8 St. Maarten (XM) 7
Bhutan (BT) 7 Guadeloupe (GP) 7 Montenegro, Rep Of (ME) 7 St. Vincent (VC) 7
Bolivia (BO) 7 Guam (GU) 8 Montserrat (MS) 7 Sudan (SD) 8
Bonaire (XB) 7 Guatemala (GT) 7 Morocco (MA) 8 Suriname (SR) 7
Bosnia & Herzegovina(BA) 7 Guernsey (GG) 6 Mozambique (MZ) 8 Swaziland (SZ) 8
Botswana (BW) 8 Guinea Rep. (GN) 8 Myanmar (MM) 3 Sweden (SE) 8
Brazil (BR) 7 Guinea-Bissau (GW) 8 Namibia (NA) 8 Switzerland (CH) 6
Brunei (BN) 3 Guinea-Equatorial (GQ) 8 Nauru, Rep. Of (NR) 4 Syria (SY) 8
Bulgaria (BG) 8 Guyana (British) (GY) 7 Nepal (NP) 7 Tahiti (PF) 8
Burkina Faso (BF) 8 Haiti (HT) 7 Netherlands, The (NL) 8 Tajikistan (TJ) 7
Burundi (BI) 8 Honduras (HN) 7 Nevis (XN) 7 Tanzania (TZ) 8
Cambodia (KH) 3 Hong Kong (HK) 1 New Caledonia (NC) 4 Thailand (TH) 3
Cameroon (CM) 8 Hungary (HU) 8 New Zealand (NZ) 4 Togo (TG) 8
Canada (CA) 5 Iceland (IS) 8 Nicaragua (NI) 7 Tonga (TO) 4
Canary Islands, The (IC) 8 India (IN) 4 Niger (NE) 8 Trinidad And Tobago (TT) 7
Cape Verde (CV) 8 Indonesia (ID) 3 Nigeria (NG) 8 Tunisia (TN) 8
Cayman Islands (KY) 7 Iran (IR) 8 Niue (NU) 4 Turkey (TR) 7
Central African Rep(CF) 8 Iraq (IQ) 8 North Macedonia (MK) 7 Turkmenistan (TM) 7
Chad (TD) 8 Ireland, Rep. Of (IE) 6 Norway (NO) 8 Turks & Caicos (TC) 7
Chile (CL) 7 Israel (IL) N Oman (OM) 7 Tuvalu (TV) 4
China (CN) *1 1 Italy (IT) 8 Pakistan (PK) 4 USA (US) *3 5
China (CN) *2 2 Jamaica (JM) 7 Palau (PW) 4 Uganda (UG) 8
Colombia (CO) 7 Japan (JP) 2 Panama (PA) 7 Ukraine (UA) N
Comoros (KM) 8 Jersey (JE) 6 Papua New Guinea (PG) 4 United Arab Emirates (AE) 7
Congo (CG) 8 Jordan (JO) 7 Paraguay (PY) 7 United Kingdom (GB) 6
Congo, DPR (CD) 8 Kazakhstan (KZ) N Peru (PE) N Uruguay (UY) N
Cook Islands (CK) 4 Kenya (KE) N Philippines, The (PH) 3 Uzbekistan (UZ) 7
Costa Rica (CR) 8 Kiribati (KI) 4 Poland (PL) 8 Vanuatu (VU) 4
Cote D Ivoire (CI) 8 Korea, Rep. Of (KR) 2 Portugal (PT) 8 Vatican City (VA) 6
Croatia (HR) 6 Korea, D.P.R Of (KP) 8 Puerto Rico (PR) 7 Venezuela (VE) 7
Cuba (CU) 8 Kosovo (KV) 7 Qatar (QA) 7 Vietnam (VN) 3
Curacao (XC) 7 Kuwait (KW) 7 Reunion, Island Of (RE) 8 Virgin Islands-British (VG) 7
Cyprus (CY) 8 Kyrgyzstan (KG) 7 Romania (RO) 8 Virgin Islands-US (VI) 8
Czech Rep., The (CZ) 6 Laos (LA) 3 Russian Federation (RU) N Yemen, Rep. Of (YE) 8
Denmark (DK) 8 Latvia (LV) 6 Rwanda (RW) 8 Zambia (ZM) 8
Djibouti (DJ) 8 Lebanon (LB) 8 Saint Helena (SH) 8 Zimbabwe (ZW) 8
Dominica (DM) 7 Lesotho (LS) 8        
China (CN) *1
Shenzhen (SZX), Chaoshan & Huizhou (SWA), Zhujiang Delta Area (ZUH), Guangzhou (CAN), Dongguan (DGM)
China (CN) *2
Rest of China (CN)
USA (US) *3
Delivery only to Alaska and Return from all states by FedEx